In the attached video, J. Michael Moore of the Moore Law Firm explains the essential steps to take immediately after your property has been damaged by a storm, fire, or burst pipe. Acting quickly and correctly in the early stages can make a huge difference in both protecting your property and preserving your insurance claim.
The first step is to secure your property and prevent further damage. This means putting a tarp over a damaged roof, boarding up broken windows, or repairing a burst pipe. Insurance companies expect you to “mitigate your loss,” and taking these steps not only fulfills that obligation but also safeguards your home or business from additional harm.
Next, contact your insurance company as soon as possible. Even if you can’t locate your policy, you can easily find your insurer’s toll-free claims number online. Before calling, get organized—make a list of damaged areas and items, take photos or videos, and have a notepad ready to record details. When speaking with the insurance adjuster, write down their name, note your claim number, and keep all communications documented.
After the inspection, your insurance company typically has 30 days or less to send you their damage report and claim decision. That’s when it’s time to ask the most important question: Were you treated fairly?
At the Moore Law Firm, we offer a FREE claim check to review your insurer’s findings against what you believe they may have missed. If we discover underpayment or overlooked damages, we’ll fight to recover every dollar you’re owed—including attorney’s fees and penalties where applicable. With over 30 years of experience, we’ve helped countless Texans get the compensation they need to repair their homes and businesses after devastating losses.
📞 Don’t settle for less. Call the Moore Law Firm today to schedule your free claim review and let us help you get the full compensation you deserve.